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FRONTLINE SERVICES

STEP-BY-STEP PROCEDURE

DOCUMENTARY REQUIREMENT/S

RESPONSE
TIME

RESPONSIBLE PERSON/S

FEES
(if applicable)

I. MEDICAL CONSULTATION

1. Get your White
Number Card at the number counter and wait for your number to be called.

Philhealth card for
indigent patients.

1 minute

Norma B. Aganon
Leonila A. Cauilan
Caridad V. Danao
Prudeliza D. Matammu

2. When your number is called, go to the Midwife on duty for Admission.

10 minutes

3. Get your Admission Card and proceed to the Municipal Health Officer for consultation/ diagnosis/treatment.

15-30 minutes
Depending on patient’s case. It may extend to 1 hour.

Dr. Exsuperio B. Yuaga
Municipal Health Officer

4. Wait for your Treatment Card from the Municipal Health Officer and proceed to the RHU Pharmacy to get your free available prescribed medicine/s.

Norma B. Aganon
Leonila A. Cauilan
Caridad V. Danao
Prudeliza D. Matammu

5. Before you leave, be sure to get your Appointment Card from the Midwife on duty for follow-up check-up, if necessary.

1 minute

II. DENTAL HEALTH SERVICES

1. Get your Red Number Card from the Dental Aide and wait for your number to be called.

1 minute

Cristela Marie  Soriano

2. When your number is called, proceed to the Dental Aide for Admission.

10 minutes

Cristela Marie  Soriano

3. Get your Admission Card and proceed to the Rural Health Dentist for consultation/diagnosis/ treatment.

15-30 minutes Depending on patient’s case.

Dr. Judith A. Genoveza
Rural Health Dentist

4. Wait for your Treatment Card from the Rural Health Dentist and proceed to the RHU Pharmacy for your free available prescribed medicine/s.

10 minutes

Cristela Marie Soriano

5. Before you leave, be sure to get your Appointment Card from the Dental Aide for follow-up check-up, if necessary.

1 minute

III. LABORATORY SERVICES
(Every Tuesdays & Fridays only) 8:00AM to 5:00PM

1. Get your Blue Number Card from the Midwife on duty and wait for your number to be called.

Philhealth Card for indigent patients.

1 minute

Norma B. Aganon
Leonila A. Cauilan
Caridad V. Danao
Prudeliza D. Matammu

Bilirubin Direct-40.00
Bilirubin Total-40.00
Total Chole-50.00
HDL-35.00
LDL-40.00
Triglycerides-65.00
FBS-45.00
RBS-45.00
Glycohmoglobin-120
Hemoglobin-45.00
Total Iron-70.00
CreatinineKinase-350
Creatinine-25.00
BUN-35.00
Uric Acid-40.00
SGOT/AST-30.00
SGPT/ALT-35.00
Fatty Acid-45.00

2. When your number is called, proceed to the Midwife on duty for Admission and present your Laboratory Request.

Laboratory request form from referring physician.

5 minutes

3. The Midwife on duty will instruct you to go to the Municipal Treasurer’s Office to pay the Laboratory Fee/s.

Official receipt of payment

5- 10 minutes

4. Get your Official Receipt from the Municipal Treasurer’s Office and bring it back to the RHU.

5. Present your Official Receipt together with the Laboratory Request to the Medical Technologist,

5-15 mins
Depending on lab request

Michael M. Agustin
Medical Technologist I

6. The Medical Technologist will get your specimen based on the Laboratory Request.

7. Wait for your Laboratory Results which you will present to the requesting Doctor.

30 minutes-8 hours